These terms and conditions govern the relationship between you (the donor) and us (Open City Architecture, company number 03159878, registered charity number 1072104 “Open City”, “us”, “we”)) in relation to your participation in our friends’ scheme for ongoing donors (the “Friends Scheme”).

By confirming on the website that you wish to sign up for the Friends Scheme you agree to be bound by these terms and conditions (as amended from time to time) until such time as you cease your participation (see Section 5) in the Friends Scheme.

1. Donations

You, as a participant in the Friends Scheme, agree to make monthly donations to us. We will use these donations at our discretion but always within our stated charitable objectives.

All donations via the Friends Scheme shall be paid via Direct Debit, which will be processed via our payment services provider, GoCardless. By confirming that you wish to participate in the Friends Scheme you authorise GoCardless (or such other payment services provider as we may use from time to time) to request funds from your bank account (the details of which you will provide at the time of requesting to join the Friends Scheme) via Direct Debit each month.

2. Gift Aid

When you donate to us through our Friends Scheme and confirm that you are a UK taxpayer in accordance with the requirements of the Gift Aid scheme as they apply from time to time, we can reclaim Gift Aid.

It is your responsibility to determine whether you qualify for Gift Aid and we are not able to provide any form of legal, financial or taxation advice in this regard.

Further information on Gift Aid can be found at https://www.gov.uk/claim-gift-aid.

3. The Rewards

In return for your donations, you will receive the following benefits, depending on your monthly donation amount.

£5 a month

(a) an Open House Silver Key badge 

(b) an Annual gift from Open House

(c) A discount on all our ticketed events, subject to availability and capacity.

(d) Free Friends events throughout the year, subject to availability and capacity.

£10 a month

(a) an Open House Silver Key badge 

(b) an Annual gift from Open House

(c) A discount on all our ticketed events, subject to availability and capacity.

(d) Free Friends events throughout the year, subject to availability and capacity.

(e) A copy of the Open House Book. If the donor joins the Friendship Scheme prior to that year’s Open House festival, they will be sent a copy of the book or treated as a preorder. If the donor joins the Friendship Scheme after that year’s Open House Festival, the order will be treated as a preorder for the following year’s book.

£25 a month

(a) an Open House Silver Key badge 

(b) an Annual gift from Open House

(c) A discount on all our ticketed events, subject to availability and capacity.

(d) Free Friends events throughout the year, subject to availability and capacity.

(e) A copy of the Open House Book. If the donor joins the Friendship Scheme prior to that year’s Open House festival, they will be sent a copy of the book or treated as a preorder. If the donor joins the Friendship Scheme after that year’s Open House Festival, the order will be treated as a preorder for the following year’s book.

4. Changes to Donations

You can request to change the amount or payment date for your donations by contacting us directly by visiting our contact us page.

We will endeavour to enact any changes to your Direct Debit donations requested by you as soon as possible. However, we may not always be able to change or cancel a donation before a further payment is claimed at the previous Direct Debit amount or on the previous Direct Debit date.

You will, at all times, have the right to opt-out of receiving newsletters, updates and other correspondence sent to you as part of your Friends Scheme participation. For further information regarding this please see our privacy policy.

5. Cancellation

If you wish to cancel your membership of the Friends Scheme, please contact your Bank to cancel future direct debit instructions to us.

We will endeavour to cancel your membership as soon as reasonably possible but if the cancellation is requested shortly before an upcoming Direct Debit payment date, it may not be actioned by your Bank until after that payment has been taken. In such circumstances, your cancellation will take effect from the next Direct Debit payment date.

6. Refunds

Please note that we are not able to give refunds for voluntary donations. However, if you have made a donation in error or if you have any other concerns regarding your Friends Scheme membership please let us know as soon as possible.

7. General

This contract is between you and us. No other person shall have any rights to enforce any of its terms. All personal information that you provide to us from time to time will be collected, managed and processed in accordance with our Privacy Policy. For further details please visit our Privacy Policy Page.

If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

These terms are governed by English law and you can only bring legal proceedings in respect of the products in the English courts.